Returns & Exchanges

At Grillz Masters, we stand by the quality of our custom dental jewelry; however, if you are not satisfied with your purchase, we offer a 30-day return window for unworn items in their original packaging. Please note that custom-fitted pieces are eligible for adjustment or repair rather than full refunds due to their personalized nature.

1

Initiate Your Request

Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.

2

Package Securely

Place the jewelry in its original display box and use a padded shipping envelope to ensure the piece is protected during transit.

3

Ship to Studio

Affix the provided prepaid shipping label and drop the package off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Inspection and Refund

Once our master jewelers verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing